Your Premier HVAC and Plumbing Service Provider

A/C replacement done well very kind and professional employee

We are on their service plan (they service in fall and spring) for us. At the fall service they stated our a/c unit was aging and would need to be replaced at some point. To avoid losing ac in the middle of the summer we went with their recommendation and spent the money to replace our central air. That new unit stopped working over the weekend. No one was on call so we had to wait until Monday for someone to come out. The compressor is bad (the whole unit is less than a yr old). The service tech stated the part was available here in town but they were going to have it shipped to their office (just go pick it up, but okay), he stated should be in the next day and Wed by the very latest. No one has contacted us. I called twice today and was finally told the part still isn't in. Service use to actually be good with this company, but I believe it is slipping badly.